Skip to content
beaqua

Legal

Scope

This Acceptable Use Policy applies to all users of the Beaqua Service, including customers, end users, and anyone accessing the platform on your behalf. Violations of this policy may result in suspension or termination of your account.

Prohibited uses

You agree not to use Beaqua to:

Legal and criminal activity:

  • Upload, transmit, or process illegal content, including child sexual abuse material (CSAM), stolen data, or documents obtained through illegal means.
  • Use the Service to facilitate or support illegal activity.
  • Process documents in violation of applicable law, including unlicenced use of intellectual property.

Harassment and threats:

  • Upload documents containing content designed to harass, threaten, intimidate, or defame any person.
  • Use the Service to bully, stalk, or coordinate harm against individuals or groups.

Intellectual property:

  • Upload documents that infringe copyrights, trademarks, patents, trade secrets, or other intellectual property rights without authorisation.
  • Reverse engineer, decompile, or attempt to derive the underlying technology or models powering Beaqua.

Security and system integrity:

  • Attempt to gain unauthorised access to the Service or its systems.
  • Circumvent security controls, firewalls, or access restrictions.
  • Transmit or introduce malware, viruses, worms, or other hostile code.
  • Conduct denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks.
  • Probe, scan, or test the security of the Service without written permission.

Misuse and impersonation:

  • Impersonate or misrepresent your identity, authority, or affiliation with another person or organisation.
  • Spam, send unsolicited bulk communications, or use the Service for mass email campaigns.
  • Attempt to extract contact information or other data for unsolicited purposes.

Data misuse:

  • Upload documents you do not have a lawful right to process. This includes documents obtained without proper consent, documents subject to confidentiality obligations you cannot disclose, or documents containing others’ personal data processed unlawfully.
  • Use Beaqua to circumvent data protection laws or obligations under contracts, employment agreements, or confidentiality arrangements.

Content responsibility

You are solely responsible for:

  • Ensuring you have the lawful right to upload and process every document you submit.
  • Obtaining all necessary consents from individuals whose personal data appears in your documents.
  • Verifying that processing the document through Beaqua complies with applicable law, including data protection, employment, and confidentiality law.

We do not verify the provenance or legality of uploaded documents. However, if we become aware that a document violates this policy or applicable law, we may remove it and take further action without notice.

Enforcement

We take policy violations seriously. Our response depends on the severity and frequency of the violation:

  • First violation: Written warning via email. We will describe the violation and request immediate correction.
  • Repeated violations: Account suspension for a specified period (typically 7-30 days). You will be unable to access the Service but may request reinstatement if you agree to comply.
  • Severe or persistent violations: Permanent termination of your account and deletion of your data. No refund of fees will be issued.

Severe violations — including illegal content, security breaches, or harm to individuals — may result in immediate termination without warning.

Reporting abuse

If you believe another user is violating this policy, or if you have discovered abuse, please report it to us immediately:

Email: abuse@m31g.com

Please provide:

  • A description of the violation.
  • The date and time (if known).
  • Any relevant screenshots, document IDs, or other evidence.
  • Your contact information.

We will investigate reports within 48 hours and take appropriate action. We keep reports confidential to the extent permitted by law.

Appeals

If we suspend or terminate your account, you can appeal the decision:

  1. Send a detailed written appeal to contact@m31g.com within 14 days of the suspension or termination notice.
  2. Explain why you believe the decision was incorrect or why you have corrected the underlying issue.
  3. We will review your appeal and respond within 14 days.

Appeals are reviewed by a separate team member who did not make the original enforcement decision. If your appeal is upheld, we will reinstate your account and restore your data. If upheld, the suspension or termination stands.

Severe violations (illegal content, security breaches) are not subject to appeal.

Changes to this policy

We may update this policy at any time. If the change is material (significantly expanding prohibited uses), we will notify you by email at least 14 days before the change takes effect. Your continued use of the Service after that notice period constitutes acceptance of the updated policy.

Contact

If you have questions about what is permitted under this policy, contact us at contact@m31g.com.

Questions about this document? Email contact@m31g.com.

BEAQUA LTD · 12 Orchard Way, Kings Sutton, Banbury, England, OX17 3PZ · Registered in England & Wales.